Company Name: H&R Block
Address: 85 River Street, Suites 18 – 19 Waltham, MA 02453
Company Website: www.hrblock.com
Position Title: Client Service Professional
DELIVER OUTSTANDING CLIENT EXPERIENCE!
*Greet clients in a personalized, friendly & inviting manner both in-person and over the phone. Match Clients to tax professionals that is best able to fulfill clients' needs. Manage client wait time expectations. Schedule clients the way they want to be scheduled. Assure client focus, confidentiality, and privacy before, during and after service. Understand and support district/office priorities. Contribute to an office environment that promotes a positive client and associate experience. Partner with team to maintain office cleanliness, organization and availability of company materials. Proactively respond to unmet needs of client and office.
Salary: $8.50 - $9.50
The position is: part time
To apply contact career@mountida.edu for directions.
