The Mount Ida College Job Posting Blog has shut down. Mount Ida students and alumni can register to receive job/internship leads at https://mountida-csm.symplicity.com/students/.

Wednesday, November 5

Customer Service Representative needed in Waltham!

Customer Service Representative
Waltham, MA

Come Grow with DealerRater!

Founded in 2002, DealerRater established the first car dealer review web site worldwide to help online consumers find the right automotive dealer when purchasing or servicing their cars. We are a growing and profitable company where every team member makes a difference and creates their own destiny. Our work environment is casual, yet resonates a dot com start-up of smart and dynamic employees who work hard, but enjoy working with each other and having fun inside and outside the office.

We have an immediate need to hire an entry level Customer Service Representative for our Waltham office, located along the scenic Charles River with easy accessibility to the Waltham center commuter rail stop.

We’re looking for extraordinary candidates who thrive in a customer centric environment and who understand and can practice “The Golden Rule” of treating your customer like you would want to be treated yourself. In this job, your responsibilities will including building and maintaining dealership relationships through inbound channels of phone and email. Additionally, you’ll track and enter customer information and assist dealerships with troubleshooting product features and tool functionality on our DealerRater.com website.

This is not a call center job, but it is a position where you’ll need to work in a timely manner and the bar will be set high to ensure accuracy. You’ll also need to have some experience in customer service work and be able to tolerate complaints and issues in order to address them in a calm and effective manner. Recent grads and candidates who have strong knowledge of social media tools and MS Office are encouraged to apply.

Join our Winning Team:

We offer a full benefits package with a matching 401K, “on-site gym” and catered lunches on Monday.

To apply contact career@mountida.edu for directions.