Edenred is a global leader in the management of social and employee benefit programs. Edenred provides voucher, card, loyalty, incentive; people care and benefit programs serving 21 million individuals in 43 countries. In the United States, Edenred is the leading provider of pre-tax transportation benefit programs. Our brands serve more than 10,000 employers around the country, including the US Government, dozens of State and local government agencies, and thousands of employers of all sizes and types in the private and non-profit sectors.
Our Global Rewards by Edenred is an independent Business Unit based in New York city. We market our rewards solutions to international companies and provide marketing services for CRM programs (Customer Relationship Management), ERM programs (Employee Recognition Management) and incentive / motivation.
Due to continued growth, we are looking for a PT Product Assistant to assist our Product Manager. This role is based at our Newton, MA location.
DESCRIPTION:
-2 days a week Tuesday and Thursday (9.00 to 1.00 pm),
- Ordering through a network of vendors
- Follow-up on orders with vendors
- Provide Customer service to clients (validate orders, manage operations and get / communicate tracking information)
- Develop a long term, trusting and unique relationship with clients
- Will report to a project manager
Project management skills
- Ability to communicate effectively in English and Spanish
- Adapt and transfer information in different formats
- Understand the mark-up process
- Basic analysis and reporting
- Understand and manage platform ordering systems
- Maintain and grow long terms relationship with clients
Customer service skills
- Excellent Follow up, ability to request and transfer information
- Develop and maintain long terms relationship with clients / vendors
People skills
- Understand how to work with a network of international vendors
- Can work independently
- Detail oriented with formats / operations process
- Excellent Microsoft Office skills (Excel, Word, Power point)
To apply contact career@mountida.edu for directions.
