Call center customer service job

Looking to hire 3 well spoken individuals who have customer service skills – especially in a call center environment.  These are full-time permanent roles and can easily provide a step into long and illustrious careers within the rail industry.  Positions have a potential start date of 6/16 so time is of the essence to apply.

Candidates should possess:

·         General internet and data entry knowledge; experience with MS Office preferred.
·         Ability to proactively communicate service modifications, operating plan changes, service disruptions, and special event details to customers, passengers, employees, and all interested parties.
·         Excellent interpersonal, written and oral communications skills.
Candidates with bilingual skills are especially encouraged to apply.
Job is in the Framingham area.
For directions to apply, contact career@mountida.edu.