Retail Sales Associate - Natick Mall

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of approximately 1.14 trillion yen for the 2013 fiscal year ending August 31, 2013 (US $11.62 billion, calculated in yen using the end of August 2013 rate of $1 = 98.36 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a truly global brand. Today the company has a total of more than 1,200 stores in 14 markets worldwide including Japan, China, France, Hong Kong, Indonesia, Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, U.K. and U.S. In addition, Grameen UNIQLO, a social business established in Bangladesh in September 2010, opened its two first stores in Dhaka in July 2013. UNIQLO operates an integrated business model under which it designs, manufactures, markets and sells high-quality, casual apparel. The company believes that truly great clothes should be supremely comfortable, feature universal designs, are of high quality and offer a superb fit to everyone who wears them.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visitwww.uniqlo.com and www.fastretailing.com.

Position Overview: The Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale. Key Responsibilities: - Meet and exceed sales goals - Maintain brand and operational standards (visual, cleanliness, etc.) - Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases. - Be knowledgeable of fitting room standards and assist when needed - Act as cashier when required by following cashier protocol - Process shipment and ensure all merchandise is represented on the floor in full size runs - Assist management to identify and resolve issues in the store - Provide product and brand knowledge to customers - Follow all company policy and procedures & notify management of any infractions - Assist with special projects as assigned by management Required Skills and Abilities: - Strong communication skills - Ability to calculate figures and amounts such as discounts and percentages - Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds - Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Schedule Requirements: - Ability to work a flexible schedule that meets the business needs, including evenings and weekends Education/Experience: - High School Diploma or G.E.D., or 0-6 months retail or related experience

If interested, contact career@mountida.edu for directions to apply.